On the planet of startup, Era It’s not simply an tool, however it’s the foundation for hiking and bettering the person enjoy.
Since automating processes to bizarre products and services, the adoption of virtual and technological answers is very important for the potency of operations, decreasing friction and providing cutting edge merchandise and reports.
Within the well being sector, through which the processes had been historically advanced and sluggish, the have an effect on of era is much more evident. In SofiaWe remember that well being too can take pleasure in a neatly idea out technological structure. Due to this fact, from the primary day, we conceived health insurance for staff with an method First virtual, Making sure that every interplay between Soci@SY our well being machine is environment friendly, obtainable and frictionless.
From the fundamental parts to development: Evolution of era in Sofia
Non-public medical insurance most often is determined by guide processes: unending paperwork, lengthy telephone calls and everlasting ready to obtain money back. This makes using health insurance an advanced and irritating enjoy. Our philosophy is obvious: we use era to facilitate and simplify processes with out shedding high quality or empathy.
In our starting, we center of attention on fixing crucial wishes: digitization and automation of key processes, equivalent to employment or repayment, in addition to permit video conflicts to facilitate well being get entry to, without reference to the place individuals are.
As we develop, we introduce extra complex answers. He Digital clinical record It’s an instance: it permits medical doctors to get entry to the whole historical past of sufferers in seconds, facilitating precise diagnoses and heading off repeating knowledge in every session. As well as, Soci@S can seek the advice of at any time the clinical historical past and virtual prescriptions.
We additionally design ours The executive platform From which the directors can sign up and go away the collaborators, arrange bills or observe using insurance coverage.
Any other of our newest inventions is Chat considerationWhich lets you obtain hospital treatment from medical doctors in lower than 3 mins.
You’ve got on the well being carrier
The way forward for well being in Sofia now not most effective is going in the course of the digitization and automation of our processes, but in addition via the facility to be informed and adapt to customers. Due to this fact, we use you To make this evolution one step additional.
The usage of AI permits us to proceed to give a boost to the eye we provide to our consumers and the potency we do:
- Refund processing of actual time: A style through which you analyze the clinical prescriptions and pharmacy invoices to validate requests in a couple of mins. Not like looking forward to weeks and even months as in different non-public insurance coverage, because of the program, Soci@S will obtain the refunds of medications and laboratories in document time.
- Actual strengthen -time with victory: With our agent according to AI, we will be able to resolve the doubts with our 24/7 shocks with exact and tailored solutions to the context of every person. All this interprets into high quality care that reaches a 94p.cCSAT.
What follows: Take + Customization
Your next step is to deepen personalization. We would like every interplay to be distinctive, that every advice is according to actual information and that hospital treatment is as predictive as reactive.
If you’re a startup, that mountaineering with out shedding person enjoy is a problem. In Sofia, we do it with era, person -centered design and, above all, the realization that well being may also be easy, environment friendly and obtainable. We invite you in finding out extra about Sofia Right here!